Eric Miller

| Product Manager | Entrepreneur | Consultant |


I'm a product manager with more than 5 years of professional experience.
I strongly advocate the use of Design Thinking and iterative development processes that rely heavily on user feedback. I also provide consulting to startups and organizations to help guide them from initial conception through implementation of new technology products.


Management Information Systems
The University of Tulsa


JANUARY 2008 - CURRENT (6 Years)

♦ Consulting services for web, app, consumer product development and strategy
♦ Led project and development teams on budgets from bootstrapped to excess of $MM
♦ Lean startup, design thinking, business strategy, ideation, & new-entrepreneur coaching

MAY 2013 - NOVEMBER 2013 (6 months)

♦ Worked with executive management team to anticipate weaknesses and identify opportunities in existing product and adjust strategy, roadmap accordingly
♦ Conducted market research for additional product lines to service new industry segments
♦ Led all-team Design Thinking workshops to cultivate more effective innovation through empathy based problem/opportunity identification, collaborative ideation and prototyping
♦ Worked with development team to refine code base for a more consistent UX; established common UI elements library to allow for more rapid prototyping of new features
♦ Created detailed and annotated screen mockups for new product features with phased evolution plan; iteratively tested user response and tracked goal metrics for market validation

MAY 2012 - 2013 (1+ years)

♦ Co-founded edtech startup; specialized in grade analytics & student performance tracking
♦ Acquihired by world leading company, Pearson Education for innovative product design
♦ Designed user interfaces & hand coded interactive prototypes for responsive web
♦ Awarded as a top 5 finalist at Distilled Intelligence 2.0, east coast startup pitch competition
♦ Invited to present at the White House & Dept. of Education Datapalooza

JANUARY 2009 – DECEMBER 2012 (4 years)

♦ MemoryPix / Seattle Space Needle ~ Led partnered project to design interactive photo system of which international guests have taken over 4 million photos and collected 3.5 million new emails for future marketing campaigns. Designed user experience and backend architecture. Managed development team, implementation, enhancement & technical support. Led weekly conference calls with client and key management to update progress and priority.
♦ Chihuly Garden & Glass ~ deployed & customized interactive kiosk system for Seattle gallery
♦ Project management for HOAtoday & StartMom (Entrepreneurial Spirit Award Pitch Finalist)

AUGUST 2008 - JANUARY 2009 (6 months)

♦ Helped identify, match & screen quality candidates for clients requiring technical expertise
♦ Proposed strategic solutions to accomplish the technical business goals of clients
♦ Conducted technical screenings of potential candidates

JUNE 2007 - MAY 2008 (11 months)

♦ Designed digital resource sharing solutions & network infrastructure for new office
♦ Researched and designed a in-house video distribution system to communicate current information to agents and clients with a professional, cutting edge presentation
♦ Produced a industry & competitor analysis report that aided management in financial planning and developing targeted recruitment strategies
♦ Developed automated financial business planner used in agent recruiting

MAY 2006 - MAY 2007 (1 year)

♦ After completing a 12 week training course on best consulting practices, advised at Pi Kappa Alpha chapters at 38 universities, across 7 states and 2 countries
♦ Conducted strategic planning meetings at each university with alumni associations, housing corporations, student councils, chapter and Greek advisors
♦ Over just a 5 week period, successfully recruited, organized, and trained a new expansion

Marketing & Web Design Intern
Fix Holdings, Inc.
AUG 2005 - JAN 2006 (5 months)

Web Designer & Administrator
The University of Tulsa
2003 - 2005 (3 years)


Crafted by