Eric Miller

| Product Manager | Entrepreneur | Consultant |

ABOUT

I'm a product manager with more than 5 years of professional experience.
I strongly advocate the use of Design Thinking and iterative development processes that rely heavily on user feedback. I also provide consulting to startups and organizations to help guide them from initial conception through implementation of new technology products.

EDUCATION

Management Information Systems
The University of Tulsa
B.S.B.A.



EXPERIENCE

JANUARY 2008 - CURRENT (6 Years)

♦ Consulting services for web, app, consumer product development and strategy
♦ Led project and development teams on budgets from bootstrapped to excess of $MM
♦ Lean startup, design thinking, business strategy, ideation, & new-entrepreneur coaching


MAY 2013 - NOVEMBER 2013 (6 months)

♦ Worked with executive management team to anticipate weaknesses and identify opportunities in existing product and adjust strategy, roadmap accordingly
♦ Conducted market research for additional product lines to service new industry segments
♦ Led all-team Design Thinking workshops to cultivate more effective innovation through empathy based problem/opportunity identification, collaborative ideation and prototyping
♦ Worked with development team to refine code base for a more consistent UX; established common UI elements library to allow for more rapid prototyping of new features
♦ Created detailed and annotated screen mockups for new product features with phased evolution plan; iteratively tested user response and tracked goal metrics for market validation
treater.com


MAY 2012 - 2013 (1+ years)

♦ Co-founded edtech startup; specialized in grade analytics & student performance tracking
♦ Acquihired by world leading company, Pearson Education for innovative product design
♦ Designed user interfaces & hand coded interactive prototypes for responsive web
♦ Awarded as a top 5 finalist at Distilled Intelligence 2.0, east coast startup pitch competition
♦ Invited to present at the White House & Dept. of Education Datapalooza
bookendtechnology.com


JANUARY 2009 – DECEMBER 2012 (4 years)

♦ MemoryPix / Seattle Space Needle ~ Led partnered project to design interactive photo system of which international guests have taken over 4 million photos and collected 3.5 million new emails for future marketing campaigns. Designed user experience and backend architecture. Managed development team, implementation, enhancement & technical support. Led weekly conference calls with client and key management to update progress and priority.
♦ Chihuly Garden & Glass ~ deployed & customized interactive kiosk system for Seattle gallery
♦ Project management for HOAtoday & StartMom (Entrepreneurial Spirit Award Pitch Finalist)
ideagateway.com


AUGUST 2008 - JANUARY 2009 (6 months)

♦ Helped identify, match & screen quality candidates for clients requiring technical expertise
♦ Proposed strategic solutions to accomplish the technical business goals of clients
♦ Conducted technical screenings of potential candidates
inceed.com


JUNE 2007 - MAY 2008 (11 months)

♦ Designed digital resource sharing solutions & network infrastructure for new office
♦ Researched and designed a in-house video distribution system to communicate current information to agents and clients with a professional, cutting edge presentation
♦ Produced a industry & competitor analysis report that aided management in financial planning and developing targeted recruitment strategies
♦ Developed automated financial business planner used in agent recruiting
exitrealty.com


MAY 2006 - MAY 2007 (1 year)

♦ After completing a 12 week training course on best consulting practices, advised at Pi Kappa Alpha chapters at 38 universities, across 7 states and 2 countries
♦ Conducted strategic planning meetings at each university with alumni associations, housing corporations, student councils, chapter and Greek advisors
♦ Over just a 5 week period, successfully recruited, organized, and trained a new expansion
pikes.org


Marketing & Web Design Intern
Fix Holdings, Inc.
AUG 2005 - JAN 2006 (5 months)

Web Designer & Administrator
The University of Tulsa
2003 - 2005 (3 years)




SOCIAL LINKS

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